Window Emergency · NEW PALESTINE, IN(317) 350-1984
Custom Sized Units

Leaking Window Repair in New Palestine

New Palestine Window Company provides window replacement, repair, and installation for homeowners across New Palestine, from older farmhouses near US-52 to newer Sugar Creek Township subdivisions. We're licensed and insured, offer free inspections, and put every scope into a written estimate before any work begins.

If we're busy helping someone else and miss your call, we'll call you back within 15 minutes.

★★★★★
4.92,307+ Google reviews
+A Rating at BBB certificationBest place to work indiana 2025 certificationMule hide certified certificationOwens Corning preffered contractor certificationDuro last Commercial roofing company certification
Quick Answer

Drafts, fog, or stuck sashes in New Palestine? New Palestine Window Company diagnoses which fix each one actually needs, sometimes a balance or a weatherstrip, sometimes a unit. Call (317) 350-1984.

  • Services: window replacement, window installation, window repair, energy efficient windows
  • Service area: New Palestine, Hancock County, IN and surrounding areas
  • Response: Broken glass in New Palestine secured promptly; replacement glass ordered the same visit
  • Licensed and insured (License #RC21100059)
  • Serving New Palestine, IN since 2018
No Cost, No Obligation

Schedule Your Free Window Inspection

A window inspection with New Palestine Window Company in New Palestine is a slow, careful walk of the home. We check every sash for smooth operation, look at the seals and glazing for fogging or moisture between panes, and inspect frames for rot, warping, cracked vinyl, or storm impact damage. We photograph problem areas so you can see what we see, whether that's a failed IGU seal on a 20 year old vinyl unit or a drafty single pane wood window in an older home. New Palestine weather is hard on windows, and small issues like a broken seal or a hairline crack in the glass turn into water intrusion, higher energy bills, and full replacements if they sit. A thorough look now saves real money later.

Assessment at no charge
Rapid response for damaged windows in New Palestine
Licensed (#RC21100059) and fully insured
Insurance claims managed at no extra cost

I agree to be contacted by New Palestine Window Company regarding my inquiry.

Bedroom and basement windows carry a second job that has nothing to do with heat. Egress means the opening is large enough and low enough for a person to get out and for somebody in gear to get in, and it is measured on the clear opening rather than the frame. A replacement unit with a fatter frame can quietly take an opening below what it used to provide. Worth checking before the order goes in, not after, and it comes up constantly in finished Hancock County basements.

New Palestine Window Company writes a New Palestine window quote that can actually be set beside the other two on your table: frame material, glass package, the u-factor and SHGC of the exact unit, insert or full frame, who handles interior trim, and what the lead time is. Bids in this trade hide their differences inside matching bottom lines. An owner who cannot see what is different cannot choose, and Hancock County homeowners are entitled to choose.

Cold coming off the frame instead of the glass? On an older aluminum unit the metal runs straight through from outside to inside, and that is frequently the whole story. New Palestine Window Company checks it on New Palestine houses before quoting a thing. Call (317) 350-1984 and get the diagnosis before the sales pitch.

5000
Projects Completed
4.9★
Google Rating
2,307+
Google Reviews
7
Years Experience
Free
Inspections
Flexible Financing

Payment Options That Work for You

We partner with established lenders so New Palestine Window Company clients can spread the cost of a major window project into manageable payments. Ask your project lead about current options.

0%
12 Months
No Interest, No Payments

Pay for your project at a later time, but lock in today's pricing. Ideal for homeowners waiting on insurance settlements.

  • No payments for 12 months
  • No interest if paid in full
  • Lock in current pricing today
0%
12 Months
Equal Payments, No Interest

Divide your project cost equally across 12 months with zero interest. Most homeowners choose this option for predictable budgeting.

  • Equal monthly payments
  • 0% interest for 12 months
  • Simple, predictable budgeting
8.99%
Up to 20 Years
Long-Term Financing

Spread your investment over up to 20 years with fixed equal payments. The right choice for larger projects or homeowners who prefer lower monthly amounts.

  • Up to 20-year terms available
  • Fixed equal payments
  • Ideal for larger projects
Ask About Financing

Financing provided by Slice, Regions, Foundation Finance. Subject to credit approval. Rates, terms, and promotional periods are set by the lender and disclosed in writing before you sign.

Free InspectionManufacturer CertifiedLocal CrewLicensed ContractorDocumentation Done RightTrusted WorkmanshipHomeowner ApprovedPrompt ResponseFree InspectionManufacturer CertifiedLocal CrewLicensed ContractorDocumentation Done RightTrusted WorkmanshipHomeowner ApprovedPrompt Response
Professional Services

Window Work Across New Palestine

From inspections and repairs to full replacements, New Palestine Window Company handles every window project with manufacturer-certified crews and clear documentation.

Aaron Christy founder New Palestine Window Company
Aaron Christy
Founder
About Us

Local Expertise, Real Results

A window that still operates right years later starts with an opening that was measured right.

Full-frame replacement costs more because it fixes more: it exposes the rough opening, replaces rotted sills and framing, and integrates new flashing with the wall. New Palestine Window Company shows New Palestine homeowners exactly when that difference is worth paying for.

New Palestine Window Company serves New Palestine and the wider Hancock County area, including nearby Greenfield, McCordsville, Fortville, and Fountaintown. We've spent years working on windows across central Indiana, which means we know how ranch homes near the Pennsy Trail age differently than the two story builds that went up during the post-2000 growth in New Palestine. Our crews are local, licensed, and insured, and we show up to inspect, measure, and talk through options without pressure. If you own a home in Hancock County and something about your windows isn't right, we're the folks to call.

The way we work in New Palestine is straightforward. A technician walks the home, checks each opening, photographs anything that looks worn, cracked, foggy, or storm hit, and then puts findings into a written estimate you can actually read. We explain what needs repair, what needs replacement, and what can wait, so you're not paying for scope you don't need. On install day, the crew protects floors and landscaping, pulls the old units cleanly, sets and seals the new windows to spec, and hauls the debris out with them. No shortcuts on flashing, shimming, or insulation around the frame.

Our Promise

Every New Palestine homeowner who calls New Palestine Window Company gets a free on site inspection before we quote a dollar of work. You'll get an honest written estimate with clear line items, so there are no surprise charges once the crew arrives. Our window work is backed by a workmanship warranty on top of the standard manufacturer coverage that comes with the units themselves. If something isn't right, we come back and make it right.

Why New Palestine Chooses Us

What Sets Our New Palestine Install Crew Apart

Serving New Palestine and Hancock County with quality materials, thorough inspections, and transparent pricing.

Storm Response That Moves

After hail or high winds roll through Hancock County, cracked glass and bent frames don't wait. We prioritize storm calls, get on site to inspect the damage, and photograph everything for your records. You get a clear picture of what's broken and what the fix looks like.

We Know New Palestine Homes

From older farmhouses with original wood single pane windows to newer subdivision builds with 20 year old vinyl double panes starting to fog, we've seen it in New Palestine. That experience means we recommend the right fix the first time. No guessing, no overselling.

Full Scope, One Crew

Inspection, estimate, ordering, installation, and cleanup all run through the same team. You aren't handed off between salespeople and installers who never met. That continuity keeps details from getting lost between the first walkthrough and the final walkthrough.

Documentation Done Right

When storm damage hits a New Palestine home, your claim depends on evidence. We take dated photos of every affected window, note the damage in writing, and give you a copy of the file. That paperwork makes the conversation with your insurance carrier a lot smoother.

Our Process

Before, During, and After Install Day

It starts with a free on site inspection at your New Palestine home. A technician walks the exterior and interior, opens and closes each window, checks sashes, seals, glazing, and frames, and looks for the signs older or storm hit windows tend to hide. We photograph anything worth noting, from cloudy panes and failed argon seals to cracked frames and daylight around trim. Before we leave, you'll know what we found and what the honest options are. Nothing gets ordered, nothing gets scheduled, and nothing gets billed until you've seen everything in writing.

Next comes the written estimate. We break out the scope by opening so you can see what a repair costs versus a full replacement on the same window, and we explain the reasoning behind each recommendation. If storm damage is involved, we document the damage the way an adjuster wants to see it and give you a clean file to submit to your insurance carrier. We don't works with your insurance carrier, and we don't name drop coverage promises we can't keep. Our job is to make sure the paperwork is clear so New Palestine homeowners aren't stuck arguing about what got hit.

Once the estimate is approved and units are ordered, we schedule the work around your calendar. On install day, the crew shows up on time, protects floors and landscaping around each opening, pulls the old windows, and sets the new units square, plumb, insulated, and sealed. We clean as we go and haul the old materials out. Before we leave your New Palestine home, we walk every window with you, confirm operation, and answer any questions. If something needs a touch up later, we come back.

Free on site Inspection

We come out, walk the home, and photograph every window that needs attention. You get our findings before any pricing conversation. No trip fee, no obligation to move forward.

Honest Written Estimate

The estimate lists each opening, the recommended fix, and the price. If a repair makes more sense than a replacement, we say so. New Palestine homeowners see exactly what they're paying for.

Insurance Documentation

For storm damage, we photograph, describe, and date the affected windows, then hand you a file for your insurance carrier. We work with you and your adjuster on scope. We don't works with your insurance carrier.

Clean Work, Final Walkthrough

The crew protects your home during install, cleans up before leaving, and walks each window with you at the end. If a sash sticks or a lock feels off, we fix it on the spot. Workmanship warranty applies.

Project Results

Recent New Palestine window projects

Before-and-after documentation from real New Palestine projects. Same photo angles before and after the work.

BeforeBefore
AfterAfter
BeforeBefore
AfterAfter
Common Causes

What we see most often on New Palestine windows

New Palestine homeowners typically call us about these scenarios.

Windows That Stick or Will Not Stay Open

Sashes that stick or fall closed signal failed balances, swollen frames, or a house that has settled around the unit, and in New Palestine housing stock all three are common. New Palestine Window Company repairs balances and hardware where the window is worth saving and gives a straight replacement recommendation where it is not.

An Insert Set Into a Rotten Frame

Pocket inserts go in fast because the old frame stays put, which is exactly the problem when that frame is soft at the sill. The new sash works fine for a few years while the rot behind it keeps going into the framing where nobody can see it. Anybody quoting an insert should be probing the existing sill first, and New Palestine Window Company does that before a number goes on paper.

Haze That Comes and Goes With the Cold

Early seal failure shows up as fog that appears on a hard cold morning and clears by afternoon. The desiccant packed inside the spacer has taken on all the moisture it can hold, so the dew point inside the unit keeps climbing. It only goes one direction from there.

Faded Floors in the South-Facing Rooms

Low-E is a thin metallic coating that reflects infrared back where it came from and blocks much of the UV that bleaches hardwood, rugs, and upholstery, and windows built before it was standard have none of it. For a Zone 5A house: the Northern zone is the only ENERGY STAR zone that sets SHGC as a minimum, 0.17 or above, because winter sun coming through the glass is heat you actually want.

No Sill Pan Under the Window

Underneath the unit is where openings fail first, so a sill pan with upturned dams at the back and both ends belongs there to catch whatever gets past the trim and send it back outside. Many older New Palestine openings never got one. A pan goes in during a full-frame replacement and cannot go in behind an insert, and that is the honest reason full-frame is sometimes the right call.

Condensation on the Inside of the Glass

If the moisture is on the room side where you can wipe it off with your sleeve, the window is doing its job and the house is carrying too much humidity. Showers, cooking, laundry, and a humidifier running all winter put that water in the air, and the coldest surface in the room collects it. Run the bath fan and turn the humidifier down before you spend anything on windows.

How We Work

Three Simple Steps

From free inspection to project completion, we follow a disciplined process on every New Palestine window project.

1

Free Inspection

We review your window, document conditions with photos, and explain findings in direct, practical terms. Inspections are scheduled at a time that works for you.

2

Transparent Estimate

A written outline detailing the recommended work and how each item benefits your property. No pressure. We explain options at a comfortable pace.

3

Quality Installation

Crews who work attentively, follow consistent timelines, and respect your property. Manufacturer warranty registration handled in your name.

Client Reviews

What New Palestine Said About the Glass

4.9 stars across 2,307+ Google reviews.

★★★★★

"They were the only company that walked the house and told me which openings could take an insert and which ones needed to come out to the framing. Everybody else quoted one method for everything. The difference showed up in the price, and he explained it standing at the window instead of at the kitchen table with a folder."

AD
Alan D.
★★★★★

"Install went fine. Two screens came in the wrong size and they were back with the right ones inside of a couple weeks, no argument and no invoice for it."

MO
Martin O.
★★★★★

"They took the blinds down, bagged the hardware with labels on the bags, and put everything back where it started. I did not have to find a screwdriver once."

AG
Ann-Marie G.
★★★★★

"We did the whole house, front to back. They worked one room at a time so the place was never standing open, and everything got vacuumed at the end of each day. The trim work is what surprised me. It looks original."

MJ
Marla J.
Common Questions

Frequently Asked on New Palestine Window Jobs

Straight answers to the questions New Palestine homeowners ask most.

Typically, we prioritize storm damage calls in New Palestine because cracked glass and compromised seals get worse fast with wind and rain. When you call, we schedule the inspection as soon as our route allows, usually within a few days, and sooner when we can. If your window is open to the weather, let us know so we can flag it as urgent. Schedule a free inspection and we'll get on the calendar.
It depends on the window type, size, frame material, and glass package. Most New Palestine homeowners see standard vinyl double pane replacements land in a per window range that varies with size and grid options, and premium fiberglass or clad wood units cost more. Whole home projects typically get better per window pricing than single window jobs. The free on site inspection is what sets the real number, because until we measure and see condition, any figure is a guess. We'll put every line item in writing.
It depends on your policy and the cause. Sudden storm damage, hail impact, and wind driven debris are usually covered subject to your deductible, while age related wear like failed seals and rotten frames typically is not. We document the damage with dated photos and a written description so you have what your insurance carrier and adjuster need. We don't works with your insurance carrier and we won't name coverage promises for you. Call your carrier to open the claim, then let us handle the documentation on our side.
It depends on what's failing. A cracked pane, broken balance, or worn weatherstripping on an otherwise sound window is usually a repair. Fogging between panes on a 20 year old vinyl unit, rotten wood frames, or multiple failures on the same window generally point to replacement, especially since parts for older units get hard to source. During the inspection we'll show you what we see and lay out both options with pricing. You decide which way to go.
In New Palestine, a full inspection means checking every window on the home, inside and out. We test operation on each sash, look for cracked or fogged glass, check seals and weatherstripping, examine frames for rot or storm damage, and note any drafts or condensation issues. We photograph problem areas and put findings into the written estimate. There's no charge and no obligation to move forward. Schedule the inspection and you'll know exactly where your windows stand.
Most single window replacements take a few hours once the unit is on site. A full home replacement in a typical New Palestine single family home usually runs one to three days of install time depending on window count and access. The bigger timeline is order lead time, since custom sizes and premium options can take several weeks to arrive from the manufacturer. We'll give you an honest schedule with the written estimate so you can plan around it.
Our installation carries a workmanship warranty covering the install itself, meaning if something we did causes an issue, we come back and fix it. The windows themselves carry the standard manufacturer warranty that comes with the units, which varies by brand and product line and typically covers the glass and frame components for a set period. We'll go over both warranties in plain language before you sign anything. Ask us to walk through the coverage during the estimate.
First, stay clear of broken glass and, if the opening is exposed, cover it with plastic sheeting or a board to keep water and wind out. Document the damage with photos from multiple angles before anything gets moved or cleaned up. Call your insurance carrier to open a claim if the damage looks significant. Then call us for a free inspection and we'll document everything on our end to support the claim. Fast action keeps a small window problem from turning into an expensive one.
Indiana Climate

Indiana Weather Affects Windows Year Round

Indiana sees some of the most varied weather in the country. New Palestine homeowners deal with spring hail and severe thunderstorms, summer UV exposure, fall wind storms, and winter freeze thaw cycles. Understanding these patterns is how we plan maintenance, repairs, and replacement work.

Hail And Wind-Driven Debris

Central Indiana hail seasons regularly send stones and airborne debris into windows across New Palestine. Impacts crack glass, chip frames, and dent aluminum cladding, and even small hits can compromise the seal on double pane units. We inspect the whole elevation after a storm, photograph damage, and match replacement units to what's already on the house.

Storm Pressure And Thermal Cycling

Fast pressure changes from storms and Indiana's swing from summer humidity to winter cold work seals loose over time. On 20 year old insulated glass units common in newer New Palestine subdivisions, that shows up as fog or haze between the panes. We replace the failed IGUs or the full window depending on frame condition.

Drafts From Aging Frames

Older wood and aluminum single pane windows still in service around Hancock County let winter air pour in and summer humidity climb. You feel it as cold spots near the sash and see it on the energy bill. We seal, repair, or replace with energy efficient units sized to the original opening.

Condensation Between Panes

When you see moisture trapped inside the glass on a New Palestine home, the IGU seal has failed and the argon fill is gone. The window is no longer insulating like it should, and the fog gets worse with every temperature swing. We confirm the failure, quote a glass only or full unit fix, and get the visibility back.

Window in New Palestine
Material Guide

Choosing the Right Windows for New Palestine Homes

An honest breakdown of the three window systems we install most frequently.

Vinyl

Vinyl double pane windows are the most common choice for New Palestine homeowners. They're affordable, energy efficient compared to older single pane units, and low maintenance since the frames don't need painting or staining. Modern vinyl comes in a range of colors and grid patterns that fit both traditional ranch homes and newer two story builds. For most replacements on 1990s and 2000s era homes, vinyl is the practical answer that keeps the project on budget without sacrificing performance.

Most popularBudget friendly$$
Composite

Fiberglass and composite window frames step up durability for New Palestine homes that take the brunt of central Indiana storm seasons. They resist warping and expansion better than vinyl through hot summers and cold winters, and they hold paint well if you want a custom color. The upfront cost is higher, but on exposed elevations or larger openings, the longer service life and tighter long term seal performance often make the math work.

Stronger frameSlim sightlines$$$
Fiberglass

Clad wood windows, typically aluminum or fiberglass over a wood interior, are the premium choice for New Palestine homeowners who want the warmth of real wood inside and a low maintenance exterior. They pair well with Craftsman influenced and custom builds where trim and interior detailing matter. The tradeoff is cost and lead time. When budget allows and the home warrants it, clad wood delivers a look and lifespan that vinyl can't match.

Most durableLongest lifespan$$$$
Local Experience

Projects Across the New Palestine Map

Window projects completed across New Palestine's neighborhoods and surrounding areas. Click any neighborhood for the specifics we have learned working there.

Fields at Sugar Creek is an active new construction subdivision developed by D.R. Horton, with homes built primarily in the 2020s. These two story and open concept homes feature factory installed vinyl double pane windows standard for current Indiana production building. While brand new, homeowners should be aware that builder grade vinyl windows in high storm exposure areas benefit from early inspection for proper installation and seal integrity. View Fields at Sugar Creek window details →
Briarwood Trace is an established suburban neighborhood in New Palestine featuring larger single family homes on platted lots. Homes here were built primarily in the late 1990s to early 2000s, meaning original vinyl double pane windows are now 20 to 25 years old and well within the typical range for seal failure, inert gas loss, and fogging. Energy efficiency upgrades are a common discussion point among homeowners in this price range. View Briarwood Trace window details →
Stinemyer Crossing is a residential subdivision in New Palestine with homes largely constructed in the early 2000s, consistent with the town's broader post-2000 development surge. Original double pane vinyl windows installed during that era are now aging toward the 20 year threshold where seal degradation and condensation between panes become visible. Crews serving this area frequently find windows that have lost their insulating argon fill without obvious exterior damage. View Stinemyer Crossing window details →
Cedar Creek Estates is a quiet, established neighborhood in New Palestine noted for homes on larger, tree lined lots without an HOA. The build era spans the 1990s into the 2000s, suggesting a mix of older aluminum or early vinyl frame windows in the earliest homes and standard double pane vinyl in later builds. Window seals on homes in this age range are prime candidates for fogging and frame warping given two plus decades of Indiana weather cycling. View Cedar Creek Estates window details →
Harting Farms is a subdivision within the New Palestine market with homes built during the 2000s growth era that transformed the town from a small incorporated community into a bedroom community for Indianapolis. Double pane vinyl windows installed at build are now reaching or exceeding typical seal life, and the subdivision's open layout provides little wind buffering during the frequent central Indiana severe weather events that stress glazing and frames. View Harting Farms window details →
New Palestine Village represents the older, more historic residential core of the town, with some properties tracing their construction back to the early to mid-20th century. Homes here are more likely to have wood frame single pane or original storm window configurations, and any replacement windows installed during 1980s or 1990s renovation cycles are now old enough to show seal failure and frame deterioration. This area offers the strongest case for full frame window replacement rather than sash only upgrades. View New Palestine Village window details →
Service Area

Where we respond near New Palestine

Indiana-licensed crews dispatched to New Palestine and the closest surrounding communities.

New Palestine
Hancock County
Free inspections · written scopes and photo documentation on every project.
Window by New Palestine Window Company near Greenfield, IN
Greenfield
Hancock County
Storm damage documented for Greenfield insurance claims.
Window by New Palestine Window Company near Lawrence, IN
Lawrence
Marion County
Written scopes and photo documentation on every Lawrence job.
Window by New Palestine Window Company near McCordsville, IN
McCordsville
Hancock County
Repairs and full replacements quoted in McCordsville.
Window by New Palestine Window Company near Beech Grove, IN
Beech Grove
Marion County
Manufacturer-certified crews serve Beech Grove.
Window by New Palestine Window Company near Fortville, IN
Fortville
Hancock County
Same crews, same standards, every Fortville project.
Window by New Palestine Window Company near Shelbyville, IN
Shelbyville
Shelby County
Free comprehensive inspections scheduled in Shelbyville.
Window by New Palestine Window Company near Southport, IN
Southport
Marion County
Storm damage documented for Southport insurance claims.
Window by New Palestine Window Company near Greenwood, IN
Greenwood
Johnson County
Written scopes and photo documentation on every Greenwood job.
At a Glance

Window Systems Compared in New Palestine

Quick reference for the four residential systems we install most often. Pricing reflects typical New Palestine installations.

Every situation is different. The ranges below reflect typical New Palestine installations. Your project may price lower or higher depending on what our free comprehensive inspection finds. Window count, frame condition, access, and product choice all affect the final number.
Vinyl
Most homes: the installed-price and maintenance leader
$450-$1,100+ per window
Composite
Durability step up with paintable finish options
$800-$1,600+ per window
Fiberglass
Temperature stability, slim frames, long service life
$900-$1,900+ per window
Wood-Clad
Architectural homes wanting wood interiors with protected exteriors
$1,200-$2,500+ per window

Typical New Palestine market ranges as of 2026. The plus sign on upper numbers means your project may exceed the listed maximum based on inspection findings. Get a written scope and quote at no cost.

See the full New Palestine window pricing guide →
The company behind this site

New Palestine Window Company is powered by Indy Roof &. Restoration

The company behind that name carries the whole job: estimates, crews, paperwork, and warranty. The team has covered central Indiana since 2018: the same subdivisions, the same weather, year after year. 2,307+ verified Google reviews at 4.9 stars: that is not a claim, it is a public record you can read tonight.

4.9★
Google rating
2,307+
verified Google reviews
Since 2018
serving central Indiana
5000
jobs completed

Licensed and insured · License #RC21100059

On the wall: EPA Lead-Safe Certified Firm, BBB A+ Accredited and Google Verified. You may have seen the team on FOX59, WISH TV, and RTV6.

From the blog

Helpful guides for New Palestine homeowners

Read all articles →

Expert New Palestine Window Crews Available Now

Whether a recent storm cracked a pane, an older window has been drafty for years, or you're planning replacements across the whole New Palestine home, we're ready to take a look. Free inspection, no obligation, and we document everything you need for your claim.

Service area

Serving New Palestine and the surrounding area

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